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My experience with AVER was
"My experience with AVER was really disappointing. I purchased the Fawn set because the colour shown online was much lighter than what I received. When it arrived, the shade looked significantly different to the website images, which was frustrating as the colour was the main reason I made the purchase. I contacted customer service hoping for a refund due to the misleading representation, but I felt my concerns weren't genuinely acknowledged. Instead, I was repeatedly told that lighting and screen settings can affect colours and was only offered a store credit. As a returning customer who has previously loved the brand, I expected a more understanding and customer-focused response. Overall, I was disappointed with both the inaccurate online representation of the product and the level of support I received when trying to resolve the issue."